Record a CASE
Improve Compliance.
Last updated
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Improve Compliance.
Last updated
Was this helpful?
Assume you are an EU importer purchasing chemical substances from non-EU suppliers.
You're suggested to record ONE CASE for each import from the non-EU supplier ( i.e. ONE case per Order).
For example, you plan to place an order with 2 products from a non-EU supplier in 2019.
Product Name
Product Quantity
Composition
Product Type
L-Aspartic acid
15 ton
Name: aspartic acid
EC: 200-291-6 CAS: 56-84-8
Concentration: 99%
Impurities: 1%
Substance
Titanium dioxide
50 ton
Name: titanium dioxide
EC: 236-675-5 CAS: 13463-67-7
Concentration: 95%
Name: barium sulfate
EC: 231-784-4 CAS: 7727-43-7
Concentration: 5%
Mixture
Please follow the steps as below to record a CASE for this order:
Visit to create a new account with one month free trial.
A verification email will be sent to your work email address. Click the Verify Email Address button to activate your account.
Review the compliance rating in the CASE page. For new created Case, the default rating is Poor.
Click the Improve button on the right to get the suggestion on compliance improvement.
Improve the compliance rating by providing REACH information. You can provide information by yourself or request your suppliers to do so.
You can fill in the REACH information by yourself if your suppliers have already provided REACH Tonnage Coverage Certificate.
Please upload REACH Documents. Tonnage coverage documents are recommended.
The REACH numbers may be extracted automatically from the documents you uploaded. Meanwhile, you can manually add REACH numbers.
For each REACH number you added, the corresponding substance will be linked automatically. Meanwhile, both the REACH number and substance will be monitored.
It takes lots of efforts to request REACH information from non-EU suppliers and keep it in the system by yourself. We recommend you to request your suppliers to provide the information directly by using the system to ease your work.
Send a specific link to your supplier through email, Skype, etc.
With the link, your supplier can provide REACH information, e.g. REACH documents and REACH numbers. We provide free help and teach your supplier how to provide the right REACH information.
With the link, your supplier will the following page.
After sign in the system, your supplier can provide you with information for REACH compliance.
You will receive notification email once your supplier provided information. An link to the CASE is included in the email to help you get back to the CASE.
You can review and download the files provided by the suppliers in the CASE. The documents uploaded by yourself and your supplier will be listed together.
It is recommended that you verify each document and mark it as "Completed" if the document is valid. You can use built-in function to send request for verification to the related OR if the document is issued by OR.
Click the Improve button at the bottom,
then you can find Request verification from OR button for each document.
Follow to the suggestion, please improve the compliance rating to "Excellent" for every CASE.
Record a CASE by visiting . Fill in related information as below and click the Save button.
